Proxeta · Legal
Privacy Policy
This Privacy Policy explains how the Proxeta website and Service process personal data. It is written from the actual behaviour of the product: every category below exists in the Service today, and nothing is listed that the product does not do.
- Effective date:
- 26 September 2026
- Last updated:
- 26 September 2026
- Version:
- 1.0
This is the website and Service policy.
The Proxeta Proxy Manager Chrome extension has a separate policy because it works differently: it has no account, no balance and no integration with Proxeta servers. Proxeta Proxy Manager Privacy Policy.
1. Who is responsible
Proxeta is the product name under which the Service is operated. This policy applies to the Proxeta website and Service: it describes what is processed, for which purposes, for how long, and how you can exercise your rights.
Privacy questions and requests are handled through the support channels listed at the end of this policy.
2. What we process
Personal data categories
| Data | Source | Purpose |
|---|---|---|
| Email address, account identifier, account state | You, when you register with a one-time email code | Creating and operating your account, sending the one-time code, support, security |
| One-time access code and its delivery state | Generated by the Service, sent to your email address | Authenticating a sign-in or registration request |
| Telegram identifier and public Telegram username | Telegram, when you choose sign-in with Telegram | Creating or matching your account, authentication, support |
| Session token, user identifier and email as browser cookies | Created by the Service after successful authentication | Keeping you signed in on the website |
| Payment records: provider payment and order identifiers, amount, currency, product, status, timestamps | You and the payment provider | Processing your order, crediting your balance, accounting, dispute handling |
| Traffic usage records: gigabytes credited and consumed, product and timestamps | Generated by the Service as you use the proxies | Providing the paid traffic product, usage display, abuse prevention |
| ISP order records: country, connection format, quantity, duration, provider order and account identifiers, order status, expiry | You and the proxy provider | Provisioning, renewing and supporting your static IP order |
| Proxy connection data for ISP orders: assigned IP address, port, login and password | The proxy provider | Delivering the proxy product to you and showing your credentials |
| Referral link data and referral relationship | The referral link you follow and the account that invited you | Calculating referral rewards you have agreed to participate in |
| Support conversations and abuse reports | You, through the website or the Telegram bot | Answering your request, resolving disputes, preventing abuse |
| Technical logs: IP address, request path, timestamp, HTTP status, user agent string | Generated by the web server and application | Operating and protecting the Service, diagnosing faults, rate limiting |
| Referral attribution code in browser storage (optional) | You, only after you accept referral storage | Attributing a new account to the account that referred it |
3. What we do not do
- We do not run analytics, advertising, tracking pixels or marketing cookies; there are none in the product.
- We do not use third-party error-tracking or product-analytics SDKs.
- We do not fingerprint devices or browsers.
- We do not build location profiles of visitors, and we do not perform geolocation lookups for access decisions.
- We do not collect the content of the websites you visit through a proxy.
- We do not collect your payment card details or wallet private keys; crypto payments are handled by the payment provider.
4. Why we are allowed to process it
Where a legal basis is required, we rely on: performance of our contract with you (account operation, proxy delivery, payments, renewals, support); our legitimate interests in keeping the Service secure, preventing abuse and defending legal claims; your consent for optional referral attribution storage; and compliance with legal obligations that apply to us (for example accounting or lawful requests). Where consent is the basis, you can withdraw it at any time without affecting lawfulness of processing before withdrawal.
5. Account and authentication
Sign-in is passwordless. If you sign in with email, the Service generates a six-digit one-time code, stores it in an in-memory data store with a five-minute lifetime, sends it to your address using our email provider and deletes it after successful verification. If you sign in with Telegram, Telegram tells the Service your Telegram identifier and public username; the Service never receives your Telegram password.
After successful authentication the website stores a session token, a user identifier and the email address in first-party browser cookies. Those cookies are readable by the website JavaScript and are therefore not HttpOnly. See the Cookie Policy for names and durations.
6. Payments
Orders are paid through third-party cryptocurrency payment providers. Proxeta receives the payment result and the provider identifiers needed to reconcile an order; it does not receive your private keys and does not store wallet credentials. The provider processes your payment in accordance with its own terms and privacy notice.
7. ISP orders and proxy operation
When you order a static ISP proxy, the Service creates a technical provider identity derived from your Proxeta account identifier and asks the proxy provider to provision the address. Depending on the account type, the derived provider identity may be based on the account email or on the Telegram ID; the provider also receives the technical billing or account identifier required to provision the service. The derived identity is used for provisioning, renewal, replacement and reconciliation of your orders.
Proxy credentials returned by the provider are stored encrypted at rest in the Service database and are displayed to you in your account. Server-side logs record technical events of provisioning, renewal, swap and reconciliation so that a paid order cannot be duplicated, lost or double-charged.
8. Referral attribution
Referral attribution uses an optional browser-storage item. It is written only after you accept the referral category in the cookie settings, it lasts 30 days, and it is deleted immediately if you refuse or withdraw that consent. The referral relationship between two accounts is stored on our side because it determines rewards, and it is visible only internally and to the accounts concerned.
9. Service providers
We use a small number of service providers: a cryptocurrency payment provider, proxy network providers, an email delivery provider, Telegram for optional sign-in, our own hosting and database infrastructure, and the third-party IP-check endpoints used by the browser extension (which never receive data from your Proxeta account). Providers process data only for the purposes described here and subject to their own obligations. Where a transfer of personal data to another country occurs, it takes place under the terms offered by the relevant provider.
10. How long we keep data
Retention
| Data | Retention |
|---|---|
| One-time sign-in code | Five minutes, then deleted or expired automatically |
| Session cookies (user identifier, email, session token) | Until you sign out or clear them; the session token itself is valid for seven days |
| Account record (email, Telegram identity, referral relationship, settings) | While the account is active; deleted or anonymised after account deletion, except where retention is required by law |
| Payment, traffic and ISP order records | While the account is active and afterwards for as long as needed for accounting, dispute handling, fraud prevention and legal obligations |
| ISP proxy credentials | While the order exists; removed or invalidated when the order is released |
| Support conversations | While needed to handle the request and for a reasonable period afterwards for dispute handling |
| Technical access logs | A short period consistent with operating and securing the Service |
| Referral attribution in browser storage | 30 days, or immediately after you withdraw referral consent |
| Cookie consent decision | Until you change it or clear browser storage |
11. Security
Access to production systems is restricted, proxy credentials are encrypted at rest, payment provider callbacks are verified, and authentication endpoints are rate-limited. No service can promise absolute security. Session cookies for the website are readable by the website JavaScript because the current authentication architecture relies on them, so they are not HttpOnly cookies.
12. Your rights
Depending on the law that applies to you, you may have rights of access, correction, deletion, restriction, objection, portability, withdrawal of consent and complaint to a supervisory authority. The Data Rights page explains how to make a request and how we handle it.
13. Children
The Service is intended for persons who are at least 18 years old. It is not directed to children, we do not knowingly create accounts for children, and we do not market the Service to children.
14. Notice at collection
Where a jurisdiction requires a notice at or before collection, this section is that notice: we collect the email address and, optionally, the Telegram identity to create your account; payment and order records to deliver what you paid for; and technical logs to operate and protect the Service. We do not sell personal data and we do not share it for cross-context behavioural advertising. Categories, purposes and retention periods are listed above.
15. Territorial availability
Proxeta does not intentionally market or offer its paid Service to persons located in the European Economic Area or the United Kingdom. Consistently with that position, the Service does not build visitor location profiles and does not perform GeoIP eligibility profiling: your IP address is not used to decide whether you may access the Service.
This statement does not remove rights you may have under mandatory law.
16. Changes
This policy is versioned; the effective date, last-updated date and version are shown at the top of this page. Material changes will be reflected in the version number.
17. Contact
Privacy questions and requests: Proxeta support center or the Proxeta Telegram bot.